Systems and methods for controlling secure persistent electronic communication account servicing with an intelligent assistant
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United States of America Patent
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Jan 21, 2025
Grant Date -
Feb 1, 2024
app pub date -
Oct 11, 2023
filing date -
Mar 9, 2018
priority date (Note) -
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Abstract
The disclosed technology includes systems and methods for controlling enrollment and secure persistent SMS texting account servicing communications. A method is provided that includes receiving, at an enrollment web portal, enrollment data including: enrollment credentials identifying a user for authentication, a phone number of a mobile device associated with the user, and consent by the user to persistently interact with an account servicing system via SMS texting. The method includes: processing the received enrollment data, authenticating the user responsive to processing the received enrollment data, storing the phone number of the mobile device associated with the user in a phone number data storage, and generating, responsive to the authenticating, a revocable token for persistent access to a natural dialogue module via a SMS texting gateway for the mobile device identified by the phone number.
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