Contactless remote shopping assistance

Number of patents in Portfolio can not be more than 2000

United States of America

PATENT NO 12182852
APP PUB NO 20230124205A1
SERIAL NO

17503487

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ATTORNEY / AGENT: (SPONSORED)

Importance

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Abstract

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In an approach to facilitate contactless remote shopping assistance, a computer-implemented method includes one or more processors configured for receiving first order data from a user device corresponding to an order of items to be retrieved from a parking lot of a retail entity proximate to a retail entity location, transmitting the first order data to the retail entity, and assigning the order to a mobility device stationed at the retail entity. The method further includes transmitting order retrieval instructions to the mobility device causing the mobility device to navigate the retail to secure the items, receiving an indication that the mobility device secured the items, and transmitting order delivery instructions to the mobility device. The method further includes receiving a second indication that the mobility device transported the items to the parking lot and placed the items in a vehicle associated with a user of the user device.

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Patent Owner(s)

Patent OwnerAddress
INTERNATIONAL BUSINESS MACHINES CORPORATIONNEW ORCHARD ROAD ARMONK NY 10504

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Bhide, Manish Anand Hyderabad, IN 87 740
Das, Subhendu Chapel Hill, US 36 68
Muthuswamy, Srinivasan S Bangalore, IN 36 57
Ravindra, Negandhi Vrunda Sangli, IN 3 3

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