Signal processing of a wireless guest engagement system and methods for making and using the same

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 12058596
APP PUB NO 20210092580A1
SERIAL NO

17111313

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Abstract

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A guest engagement system and associated methods provide seamless engagement with guests of facilities through the use of wireless sensing technologies. The system makes use of individual guest devices which are carried by guests and used to automatically identify and authenticate the guests throughout the facility. Services can thereby be seamlessly provided to the guests throughout the facility. The services include contact tracing, automatic unlocking of doors, including hotel or state room doors, based on the guests' immediate proximity to their assigned room's door. The services also include automated payment services provided at checkout or vending terminals, and automated log-on to interactive displays and portals, among others, based on secure wireless authentication of the guest devices.

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Patent Owner(s)

Patent OwnerAddress
CARNIVAL CORPORATION3655 N W 87 AVENUE MIAMI FL 33178-2428

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Ball, Vince Kirkland, US 11 138
Criado, Richard J Weston, US 12 139
Curtis, Glenn Issaquah, US 13 150
Jungen, Michael G Belle Isle, US 23 526
Lam, Sander Bothell, US 13 684
Leonards, Adam Concord, US 25 483
Mendiuk, Patrick Kirkland, US 11 138
Padgett, John Fort Lauderdale, US 18 305
Prestenback, Kyle Miami Springs, US 38 376
Steele, Douglas Doral, US 15 168
Vellon, Manny Bellevue, US 15 442

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