Mining textual feedback

Number of patents in Portfolio can not be more than 2000

United States of America

PATENT NO 12056172
SERIAL NO

17491625

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Abstract

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Methods, systems, and apparatus for accessing a set of feedback items, identifying a candidate feedback item from the set of feedback items using a lexical pattern, generating a gist phrase that summarizes the candidate feedback item, and causing display of a user interface on a client device, the user interface including the gist phrase.

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Patent Owner(s)

Patent OwnerAddress
EBAY INC2025 HAMILTON AVENUE SAN JOSE CA 95125

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Moghaddam, Samaneh Abbasi Sunnyvale, US 11 39
Normile, Thomas Los Altos, US 9 156
Pennacchiotti, Marco Mountain View, US 12 569

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