Embeddings-based discovery and exposure of communication platform features

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United States of America Patent

PATENT NO 11818091
APP PUB NO 20210352038A1
SERIAL NO

16875933

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Abstract

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Discovery of communication platform features or exposure of such features to the user may include generating embeddings for a variety of types of communication platform content and communications. These embeddings may be used to characterize and compare various communication platform features and ultimately expose these features to a user when the user may not have otherwise encountered them. The embeddings may additionally or alternatively be used to determine a degree of alignment.

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Patent Owner(s)

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SALESFORCE INCSALESFORCE TOWER 415 MISSION STREET 3RD FLOOR SAN FRANCISCO CA 94105

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Bourassa-Denis, Renaud New York, US 15 130
Deng, Zhifeng Fremont, US 17 69
Johnson, Alexander Nicholas San Francisco, US 3 8
Johnson, Leigh Ann San Francisco, US 2 7
Maurer, Aaron New York, US 11 10
Oliner, Adam San Francisco, US 49 481

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