Contextual feedback, with expiration indicator, to a natural understanding system in a chat bot
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United States of America Patent
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Feb 7, 2023
Grant Date -
Mar 4, 2021
app pub date -
Nov 11, 2020
filing date -
May 30, 2019
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Abstract
A chat bot computing system includes a bot controller and a natural language processor. The natural language processor receives a first textual input and identifies concepts represented by the first textual input. An indication of the concepts is output to the bot controller which generates a response to the first textual input. The concepts output by the natural language processor are also fed back into the input to the natural language processor, as context information, along with an expiration indicator when a second textual input is received. The natural language processor then identifies concepts represented in the second textual input, based on the second natural language, textual input and unexpired context information.
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