Importance

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Abstract

The present invention relates to a method for measuring an operation performance of an intelligent information system which is a platform to support automatic collection and analysis for measuring a performance of an operating information system. The method according to the present invention includes: a planning step of establishing a plan for evaluating an operation performance by registering basic evaluation information for evaluating the information system and setting an evaluation condition including a measurement criterion of a measurement time or a measurement schedule; an evaluation step of performing cost evaluation required for operating the information system, utilization evaluation of determining a utilization frequency and a utilization type, quality evaluation of evaluating the quality of the information system by calculating a measurement index related to a failure of the information system and collecting user satisfaction, and task performance evaluation of determining whether the number of users connected or registered into the information system increases and whether a performance goal is achieved; and an analysis and diagnosis step of converting the result value into a numerical value by analyzing the evaluation step, and classifying the information system into at least one management type according to the conversion criteria to diagnose an operation performance. The present invention has an advantage in that an information system operated through an automated platform can be smoothly analyzed and a method for operating the information system can be presented by collecting performance information and providing the performance information to a user continuously in the future even after analyzing the information system.

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First Claim