Using conversation structure and content to answer questions in multi-part online interactions
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United States of America Patent
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Dec 6, 2022
Grant Date -
Jun 24, 2021
app pub date -
Dec 19, 2019
filing date -
Dec 19, 2019
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Abstract
A computer-implemented method for determining an answer to a question in a multi-party conversation includes receiving a multi-party conversation having multiple nodes of unstructured natural language. Each node is parsed into a plurality of elements. Each element of the plurality of elements that comprises a question is identified. A conversation node list is constructed that identifies relationships between the nodes. At least one answer to the question is produced based on the conversation node list.
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