Automated testing error assessment system

Number of patents in Portfolio can not be more than 2000

United States of America

PATENT NO 11372709
APP PUB NO 20200394093A1
SERIAL NO

17008350

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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Methods and systems for automatically resolving computerized electronic communication anomalies are disclosed herein. The system can include a memory including an error database containing information identifying a plurality of previous detected errors and configuration information associated with those errors. The system can include a plurality of user devices. Each of these plurality of user devices can include: a first network interface to exchange data via the communication network; and a first I/O subsystem to convert electrical signals to user interpretable outputs via a user interface. The system can include a server that can: receive an indication of the initiation of electronic communication; receive an electrical signal including attribute information; receive an error message; identify a trend in error messages; and provide an error solution if a trend is identified.

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Patent Owner(s)

Patent OwnerAddress
PEARSON EDUCATION INCONE LAKE STREET UPPER SADDLE RIVER NJ 07458

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Schmidt, Jeffrey North Liberty, US 39 357
Setaro, James Austin, US 10 60
Sherlock, James Iowa City, US 3 24
Walker, Judah Iowa City, US 3 24

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