Visual sensor-based management of a return transaction

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United States of America

PATENT NO 11257095
SERIAL NO

15299208

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Abstract

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A method, computer program product, and system are disclosed for managing a return transaction within an environment having a plurality of purchasable item. The method acquires, using at least one visual sensor disposed within the environment, first image information including a first person and including a first item associated with the first person. The method identifies the first person using image analysis performed on the first image information. Further, the method determines, using image analysis performed on the first image information and based on one or more predetermined criteria, that the first item is eligible to be returned by the first person within the return transaction. Upon completion of one or more predefined return tasks specified for the first item within the return transaction, the method updates a first data structure representing an inventory of the environment to reflect the returned first item.

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Patent Owner(s)

Patent OwnerAddress
TOSHIBA GLOBAL COMMERCE SOLUTIONS HOLDINGS CORPORATION2-17-2 HIGASHI GOTANDA SHINAGAWA-KU TOKYO 141-8664

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Herring, Dean Frederick Youngsville, US 88 1152
Johnson, Brad Matthew Raleigh, US 31 793
Singh, Ankit Morrisville, US 107 614
Smith, Jeffrey John Raleigh, US 26 941

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