Selective enforcement of privacy and confidentiality for optimization of voice applications
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United States of America Patent
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Sep 7, 2021
Grant Date -
N/A
app pub date -
Nov 12, 2019
filing date -
Aug 24, 2017
priority date (Note) -
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status (Latency Note)
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Abstract
A computer-implemented method includes identifying a plurality of protected pieces from a conversation. The computer-implemented method further includes generating one or more confidence scores for each protected piece, wherein a confidence score is a degree of associativity between a protected piece and a type of sensitive information. The computer-implemented method further includes determining that the protected piece is associated with the type of sensitive information. The computer-implemented method further includes determining a type of protection action for each protected piece in the plurality of protected pieces. The computer-implemented method further includes performing the type of protection action for each protected piece in the plurality of protected pieces to form a modified conversation that is devoid of the sensitive information. A corresponding computer system and computer program product are also disclosed.
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International Classification(s)
- H04L:TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAP....
- G06Q:DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAP....
- G10L:SPEECH ANALYSIS OR SYNTHESIS; SPEECH RECOGNITION
- G06F:ELECTRIC DIGITAL DATA PROCESSING
- H04W:WIRELESS COMMUNICATION NETWORKS
- H04K:SECRET COMMUNICATION; JAMMING OF COMMUNICATION
- [Classification Symbol]
- [Patents Count]
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