Customer service management workspace

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United States of America Patent

PATENT NO 10921959
APP PUB NO 20180314396A1
SERIAL NO

15583781

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Abstract

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A workspace system includes a non-transitory, machine-readable medium and one or more processors that executes instructions stored in the non-transitory, machine-readable media to perform operations. The operations include generating a list of records in a workspace, wherein the list provides the records in a card layout and a table layout. The operations also include receiving a selection of at least one record from the list. The operations further include generating at least one tab in the workspace based at least on the selection of the at least one record. The operations also include generating tab content associated with the at least one tab, wherein the tab content provides a ribbon container and includes one or more form sections configured in columns in the workspace.

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Patent Owner(s)

Patent OwnerAddress
SERVICENOW INC2225 LAWSON LANE SANTA CLARA CA 95054

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Dhingra, Ruchika San Jose, US 1 1
Seran, Sathiyan Fremont, US 2 1
Swaminathan, Rajesh Union City, US 12 116

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