Leveraging natural language processing
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United States of America Patent
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Jun 16, 2020
Grant Date -
Sep 12, 2019
app pub date -
Mar 7, 2018
filing date -
Mar 7, 2018
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Abstract
A system, computer program product, and method are provided to automate a natural language processing system to facilitate an artificial intelligence platform defining a relationship between dialogue and post dialogue activity. Dialogue is detected and analyzed, including identification of key words and phrases within the dialogue. Post dialogue actions, including physical actuation of a hardware device and an associated temporal proximity of the action and the dialogue, are monitored. The hardware device receives an instruction from a processing unit that relates to the analyzed dialogue and the hardware device changes states and/or actuates another hardware device. The system constructs a hypothesis, i.e., a relationship from the identified key phrase drawn from the analyzed dialogue and the monitored post action dialogue. A dialogue tree containing identified terms and associated post dialogue actions is dynamically modified with one or more new identified terms and the associated post dialogue actions.
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