Methods and systems for transmitting prioritized messages to employees

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 10089605
APP PUB NO 20160364690A1
SERIAL NO

14736649

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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Disclosed are methods and systems for transmitting a first electronic message to an employee. The method further includes generating a first data structure based on one or more first parameters of one or more electronic messages, one or more demographic attributes associated with the employee and one or more second parameters representative of one or more feedbacks provided by the employee on each of the one or more electronic messages other than the first electronic message. The method further includes determining a priority of the first electronic message, wherein the determination of the priority comprises predicting the one or more second parameters associated with the employee for the first electronic message based on the one or more second data structures. The method further includes transmitting the first electronic message to the employee based on the determined priority of the first electronic message.

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Patent Owner(s)

Patent OwnerAddress
CONDUENT BUSINESS SERVICES LLC100 CAMPUS DR SUITE 200 FLORHAM PARK NJ 07932

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Dasgupta, Koustuv Bangalore, IN 67 1135
Goyal, Raghav Agra, IN 2 53
Piratla, Nischal Murthy Fremont, US 23 260
Sharma, Avinash Bangalore, IN 24 188
Tripathi, Abhishek Bangalore, IN 27 299

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