Mark J Michelson
Inventor
Stats
- 9 US patents issued
- 12 US Applications filed
- most recent filing
This is official USPTO record data
Details
- 9 US Patents Issued
- 12 US Applications Filed
- 896 Total Citation Count
- Nov 26, 2002 Most Recent Filing
- Sep 12, 1994 Earliest Filing
Work History
| Patent Owner | Applications Filed | Year |
|---|---|---|
| WILMINGTON TRUST, NATIONAL ASSOCIATION, AS ADMINISTRATIVE AGENT | 3
15 | 1994
2002 |
| ROCKWELL ELECTRONIC COMMERCE TECHNOLOGIES | 2
| 2002
|
| ROCKWELL ELECTRONIC COMMERCE CORP. | 3
| 2002
|
| FIRSTPOINT CONTACT TECHNOLOGIES, LLC | 3
15 | 1994
2002 |
Inventor Addresses
| Address | Duration |
|---|---|
| 2 N 078 Mulhurn Dr., Elburn, IL 60119 | Mar 19, 96 - Mar 19, 96 |
| 2N078 Mulhern Dr. | Feb 17, 09 - Feb 17, 09 |
| Elburn, IL | Feb 03, 98 - Dec 02, 08 |
| Elburn, IL, US | Mar 04, 04 - May 27, 04 |
Technology Profile
| Technology | Matters | |
|---|---|---|
| A04M: | 1 | |
| G06F: | ELECTRIC DIGITAL DATA PROCESSING | 1 |
| G10L: | SPEECH ANALYSIS OR SYNTHESIS; SPEECH RECOGNITION | 2 |
Patents / Publication
| Patents / Publication # | Year of Publication / Issued | Title | Citations |
|---|---|---|---|
| 7492888 | 2009 | Method and apparatus for assigning priorities by applying dynamically-changeable business rules | 14 |
| 7460659 | 2008 | Best practices learning for agents in a communication system | 13 |
| 7184540 | 2007 | Personality based matching of callers to agents in a communication system | 279 |
| 7151826 | 2006 | Third party coaching for agents in a communication system | 16 |
| 7058578 | 2006 | Media translator for transaction processing system | 17 |
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