PALLIPURAM V KANNAN

Inventor

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Work History

Patent OwnerApplications FiledYear
24/7 CUSTOMER, INC.
1
2
2
4
5
3
9
8
10
5
4
2005
2006
2007
2009
2010
2011
2012
2013
2014
2015
2016
KANA SOFTWARE, INC.
1
1998

Inventor Addresses

AddressDuration
LAWRENCEVILLE, NJDec 20, 01 - Dec 20, 01
Las Gatos, CAJan 18, 07 - Jan 18, 07
Los Gatos, CAAug 23, 07 - Aug 23, 07
Los Gatos, CA, USSep 03, 09 - Jul 25, 23
San Jose, CA, USDec 04, 14 - Mar 10, 22
Saratoga, CA, USAug 20, 15 - Dec 13, 22

Technology Profile

Technology Matters
G01C: MEASURING DISTANCES, LEVELS OR BEARINGS; SURVEYING; NAVIGATION; GYROSCOPIC INSTRUMENTS; PHOTOGRAMMETRY OR VIDEOGRAMMETRY 2
G06F: ELECTRIC DIGITAL DATA PROCESSING 21
G06K: RECOGNITION OF DATA; PRESENTATION OF DATA; RECORD CARRIERS; HANDLING RECORD CARRIERS 2

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Patents / Publication

Patents / Publication #Year of Publication / IssuedTitleCitations
117114652023Method and apparatus for providing assistance to calling customers0
115439372023Slider and history field for smart chat sessions1
115269172022Method and apparatus for notifying customers of agent's availability0
114366182022Method and apparatus for providing customer notifications1
2022/0076,2442022STORING CUSTOMER IDENTIFIER IN A SMART DEVICE FOR ENABLING ENGAGEMENT WITH AN ENTERPRISE1

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