Joel A Johnstone
Inventor
Stats
- 19 US patents issued
- 20 US Applications filed
- most recent filing
This is official USPTO record data
Details
- 19 US Patents Issued
- 20 US Applications Filed
- 2696 Total Citation Count
- Jan 19, 2015 Most Recent Filing
- Sep 11, 1998 Earliest Filing
Work History
Patent Owner | Applications Filed | Year |
---|---|---|
ALCATEL LUCENT | 2
2 2 2 2 2 2 2 2 | 1998
1999 2001 2002 2003 2004 2005 2006 2015 |
GENESYS TELECOMMUNICATIONS LABORATORIES, INC. | 10
1 1 | 1998
1999 2000 |
Inventor Addresses
Address | Duration |
---|---|
SAN DIEGO, CA, US | Aug 09, 01 - Jul 11, 02 |
San Diego, CA | Aug 22, 00 - Oct 10, 06 |
San Diego, CA, US | May 09, 02 - May 24, 16 |
Technology Profile
Technology | Matters | |
---|---|---|
G06F: | ELECTRIC DIGITAL DATA PROCESSING | 19 |
G06Q: | DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR | 2 |
G09G: | ARRANGEMENTS OR CIRCUITS FOR CONTROL OF INDICATING DEVICES USING STATIC MEANS TO PRESENT VARIABLE INFORMATION | 1 |
Patents / Publication
Patents / Publication # | Year of Publication / Issued | Title | Citations |
---|---|---|---|
9350808 | 2016 | Method for routing transactions between internal and external partners in a communication center | 12 |
2015/0201,021 | 2015 | Method For Routing Transactions Between Internal And External Partners In A Communication Center | 14 |
8971216 | 2015 | Method for routing transactions between internal and external partners in a communication center | 4 |
7779067 | 2010 | User specific support in communications systems | 22 |
7120700 | 2006 | Method and system for processing multi-media transactions in a communication center | 43 |
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