NICE LTD.

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Patent Activity in the Last 10 Years

Technologies

Intl Class Technology Matters Rank in Class
 
  
 
G06F ELECTRIC DIGITAL DATA PROCESSING 46401
 
  
 
H04M TELEPHONIC COMMUNICATION 44119
 
  
 
G10L SPEECH ANALYSIS OR SYNTHESIS; SPEECH RECOGNITION 4058
 
  
 
G06Q DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR 23151
 
  
 
H04L TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION 16269
 
  
 
H04N PICTORIAL COMMUNICATION, e.g. TELEVISION 3239
 
  
 
G06N COMPUTER SYSTEMS BASED ON SPECIFIC COMPUTATIONAL MODELS 264
 
  
 
H04W WIRELESS COMMUNICATION NETWORKS 2186
 
  
 
G07C TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS, OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE 146
 
  
 
G07F COIN- FREED OR LIKE APPARATUS 157

Top Patents (by citation)

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Recent Publications

Publication # Title Filing Date Pub Date Intl Class
2017/0194,005 SEAMLESS AUTHENTICATION AND ENROLLMENTFeb 17, 17Jul 06, 17[H04L, G06Q, G10L]
2017/0132,052 ANALYZING AND AUTOMATING WORK-FLOW IN A COMPUTERIZED USER-INTERFACENov 10, 15May 11, 17[G06F]
2016/0335,244 SYSTEM AND METHOD FOR TEXT NORMALIZATION IN NOISY CHANNELSDec 28, 15Nov 17, 16[G06F]
2016/0292,706 SYSTEMS AND METHODS FOR OFFER SELECTION AND REWARD DISTRIBUTION LEARNINGAug 19, 15Oct 06, 16[G06N, G06Q]
2016/0239,805 DEVICE, SYSTEM AND METHOD FOR SUMMARIZING AGREEMENTSFeb 17, 15Aug 18, 16[G06Q, G10L, G06F]
2015/0271,330 SYSTEM AND METHOD FOR RECORDING AND REPORTING COMPLIANCE DATAMay 01, 14Sep 24, 15[H04M]
2015/0235,159 SYSTEM AND METHOD FOR CONTACT CENTER AGENT GUIDANCE WITH FEEDBACKFeb 20, 14Aug 20, 15[G06Q]
2014/0351,256 SYSTEM AND METHOD FOR GENERATING METADATA FOR A RECORDED SESSIONMay 22, 13Nov 27, 14[G06F]
2014/0149,488 SYSTEM AND METHOD FOR ENGAGING A MOBILE DEVICENov 26, 12May 29, 14[H04W]
2014/0067,656 METHOD AND SYSTEM FOR FRAUD RISK ESTIMATION BASED ON SOCIAL MEDIA INFORMATIONSep 06, 12Mar 06, 14[G06Q]

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Recent Patents

Patent # Title Filing Date Issue Date Intl Class
9922643 User-aided adaptation of a phonetic dictionaryDec 23, 14Mar 20, 18[G10L, G06F]
9916846 Method and system for speech detectionFeb 10, 15Mar 13, 18[G10L]
9905224 System and method for automatic language model generationJun 11, 15Feb 27, 18[G10L]
9883034 Call center analytical system having real time capabilitiesMay 15, 07Jan 30, 18[H04M, G06Q]
9787838 System and method for analysis of interactions with a customer service centerSep 29, 16Oct 10, 17[H04M, G06F]
9747167 Persistency free architectureFeb 27, 14Aug 29, 17[G06F]
9734468 System and method for resolving customer communicationsFeb 21, 12Aug 15, 17[G06Q, G06F]
9721571 System and method for voice print generationJun 14, 15Aug 01, 17[G10L]
9711167 System and method for real-time speaker segmentation of audio interactionsMar 13, 12Jul 18, 17[G10L]
9712665 Apparatus, system and method for dispute resolution, regulation compliance and quality management in financial institutionsApr 09, 03Jul 18, 17[H04M, G06Q, G07G, G07F]

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Expired/Abandoned/Withdrawn Patents

Patent # Title Status Filing Date Issue/Pub Date Intl Class
2015/0334,234 STRUCTURED STORAGE MANAGEMENT FOR INTERACTIONS RECORDINGAbandonedMay 15, 14Nov 19, 15[H04M]

Top Inventors for This Owner

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