FIRSTPOINT CONTACT TECHNOLOGIES, LLC
Patent Owner
Stats
- 191 US PATENTS IN FORCE
- 1 US APPLICATIONS PENDING
- Feb 18, 2014 most recent publication
Details
- 191 Issued Patents
- 0 Issued in last 3 years
- 0 Published in last 3 years
- 11,513 Total Citation Count
- Sep 19, 1980 Earliest Filing
- 48 Expired/Abandoned/Withdrawn Patents
Patent Activity in the Last 10 Years
Technologies
Intl Class
Technology
Matters
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Top Patents (by citation)
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Recent Publications
Publication #
Title
Filing Date
Pub Date
Intl Class
Recent Patents
Patent #
Title
Filing Date
Issue Date
Intl Class
8068597 Method and apparatus for processing customer contacts using a state machineApr 26, 04Nov 29, 11[H04M]
8041023 System and method of using a phone to access information in a call centerSep 29, 00Oct 18, 11[H04M]
7917623 Method of allocating data communication sessions based upon user informationJan 03, 02Mar 29, 11[G06F]
Expired/Abandoned/Withdrawn Patents
Patent #
Title
Status
Filing Date
Issue/Pub Date
Intl Class
2005/0232,408 System for contact system entities beyond end-points to track state availability and capabilites by implementing SIP presence technologiesAbandonedApr 15, 04Oct 20, 05[H04M]
2004/0105,534 System and method for providing informative communicationAbandonedAug 27, 03Jun 03, 04[H04M]
2004/0103,038 Virtual reality enabled transaction processing systemAbandonedNov 26, 02May 27, 04[G06F]
2004/0098,274 System and method for predicting customer contact outcomesAbandonedNov 15, 02May 20, 04[G06F]
2004/0042,611 Method and apparatus for inquiry resolution in a transaction processing systemAbandonedAug 27, 02Mar 04, 04[H04M]
2003/0191,632 Utilization of agent idle time in a communication systemAbandonedApr 09, 02Oct 09, 03[G10L]
2003/0171,995 Method and system for transacting and negotiating business over a communication network using an infomediary computerAbandonedMar 07, 02Sep 11, 03[G06F]
2003/0172,185 Method and system for adding text data to data communication sessionsAbandonedMar 07, 02Sep 11, 03[G06F]
6028925 Telephonic switching system, telephonic switch and method for servicing telephone calls using virtual memory spacesExpiredSep 23, 96Feb 22, 00[H04M]
5932729 1-(N'-(arylalkylaminoalkyl)) aminoisoindoles; a new class of dopamine receptor subtype specific ligandsExpiredAug 07, 97Aug 03, 99[C07D]
5181236 Automatic call returning method for call distributor with message record capabilityExpiredSep 25, 90Jan 19, 93[H04M, H04Q]
5140611 Pulse width modulated self-clocking and self-synchronizing data transmission and method for a telephonic communication network switching systemExpiredSep 29, 89Aug 18, 92[H03K]
5136579 Digital communications network with unlimited channel expandabilityExpiredOct 01, 90Aug 04, 92[H04Q]
5127004 Tone and announcement message code generator for a telephonic switching system and methodExpiredSep 15, 89Jun 30, 92[H04J]
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